The challenge
Retailers face the same concerns as those a couple of decades ago: shrinkage (theft, robberies, break-ins, clerical errors), workplace violence, handling parking security in high-peak periods. Additionally, they are looking for a security solution that can also provide insights on footfall, staff allocation, or customer interactions.
The solution
By deploying the Ava Aware Cloud, users can leverage entering and exiting customer counts, as well as map views of customer in-store points of congregation. Administrators can export historical CSV data to incorporate the counts into staffing models and store optimisation. Security staff are notified in real-time whenever there is potential loss prevention activity or suspicious behaviour based on predefined rules. Retailers are also able to use Ava’s vehicle counting to monitor loading bays and car parks and prevent accidents or operational disruptions.
Additionally, operators have an overview of any unusual activity, from out of hour access to employee theft. Aware’s Smart Search™ feature enables fast searchers across all stores to identify repeat offenders or suspects. Using Ava’s cloud security cameras, operators can leverage the integrated directional audio detection to identify sounds and their direction.
Benefits
Using the Ava Cloud Video security, retailers can detect and act on aggressive behaviour, vandalism, and robberies to safeguard customers and staff, and to reduce shrinkage. Moreover, administrators are equipped with insights to increase customer interactions and experience.
Book Demo: email marketing@qedgroup.co.uk or call 01772 336 111
