Kratos UPS

Frequently Asked Questions

A guide to UPS systems

What is the difference between a UPS and an inverter?

The UPS and inverter both provides the backup supply to the electrical system. The major difference between the UPS and inverter is that the UPS switches from the main supply to the battery immediately, but the inverter takes much longer.

What is the difference between a standby generator and a UPS system?

While both protect against a power cut, a UPS is an immediate, short term solution, provide power straight away for as long as its UPS batteries have charge. A standby generator is a longer turn solution, that is slower to start up, but will provide power for as long as it has fuel.

How do I perform a self-test on the UPS to check the system status?

Follow the steps below to check the battery capacity of the battery pack in AC mode, the test will last for a duration of 10 seconds.

Press the function key, followed by the down arrow and then the up arrow.

How can I tell if the battery is low?

When the battery is low an audible alarm will sound, the buzzer sounds every 0.2 seconds.

What is the recharge time of the UPS?

The recharge time to 90% is 4hrs.

What is a cold start?

A cold start is when you start a UPS without input power. This is useful if you need to test if the UPS is not turning on due to bad input power or if you need to turn the UPS on to operate during a power outage/failure. It’s also a good test to see if the battery in the UPS is functional (not necessarily at full charge, but holding some charge).

UPS is normal but there is no output to the load?

Check all power cords are connected and nothing is loose.

I’m getting a continuous audible alert, what does this indicate?

UPS is faulty, output power was off and the UPS cannot recover.

After performing a self-test I get an error code, does this mean?

If the UPS is in an abnormal state, an alarm sign will light up and there will be an audible alarm. 
See the table below for common codes and their meaning, further codes are explained in the instruction guide.



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