VIGI APP

Frequently Asked Questions

VIGI is dedicated to providing small and medium-sized enterprises with simple, intelligent, professional and reliable surveillance solutions, products, and services. Following the “4E” design principle (Easy Planning, Easy Installation, Easy Setup, Easy Maintenance), VIGI solutions can promote your business growth and security comprehensively. VIGI products, including cameras, NVRs, solar panels, VIGI VMS, etc., are tailored for various scenarios such as retail, hotels, schools, restaurants, offices, etc.

In addition, all VIGI devices can be integrated into VIGI VMS to achieve centralized management.

VIGI App provides a convenient access to VIGI devices and VIGI VMS. With VIGI App installed on your Android/iOS phone or pad, you can access and manage VIGI devices easily.

VIGI App supports both local management and cloud management. Even without logging into the App via the TP-Link ID, you can manage VIGI devices connected to the same network with your phone/pad; after binding a TP-Link ID, you can remotely access and manage VIGI devices through the cloud.

  1. Download and install the VIGI app from the Apple App Store or Google Play.
  1. Open the VIGI app and log in with your TP-Link ID. If you don’t have an account, sign up first.
  1. Tap the + button on the top right and scan the QR code on your camera. You can find the QR code printed on the product label of your camera.
  1. Follow the app instructions and set a device password to activate the device.
  1. Set the time zone, and give a name to your device.
  1. Tap Done to finish the setup, and now you can view and manage the camera.

After adding cameras to the VIGI app, on the Live View page, you can keep an eye on what’s important to you real time from anywhere with the VIGI app.

You can adjust the live view display on the Device Control page. You can tap More Settings on the My Devices page or tap the gear icon on the Live View page to enter the Device Settings page. On the Device Control page, you can change the camera settings of your camera to meet various needs.

Follow the app instructions to configure the settings. You can enable HLC, set LED status, change the video direction, configure WDR, disable the microphone or adjust the microphone volume (for certain cameras), adjust the speaker/alarm volume (for certain cameras), set the night vision and light brightness (for certain cameras).

Get instant notifications

On the VIGI app, enable motion detection, set custom activity areas, set boundaries, and more. Then, you can get instant notifications when the camera detects motion and receive alerts when someone crosses boundaries, enters an area, or blocks the camera. You can get instant alerts on your phone faster than email alerts.

Conclusion

The VIGI app is designed to be compatible with all VIGI devices. It lets you fully control your VIGI cameras and VIGI NVRs, all from one app. With simple device onboarding and cloud service, you can manage your security from the palm of your hand at any time, without relying on an additional monitor or computer. The TP-Link VIGI app provides real-time visibility into your business security from anywhere.

Open the VIGI app and enter your account information to log in.

1. Open the VIGI app and tap Sign Up.

2. Enter a valid email address and create your own password. Then a verification email will be sent to your inbox and you need to finish the verification within an hour.

3. Open your mailbox and find the verification email. Click the Click to Finish Registration button in the email to activate the TP-Link account.

4. Once the account is activated, open the VIGI app and enter the account information just registered to log in.

Create an Account.

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