Needing to keep over 17,000 students safe, the University of Dundee decided to go with the IndigoVision solution supplied by Authorised Partner Scottish Communications. Wondering if your current security surveillance system is fit-for-purpose?
We are a campus that is about 72 buildings. We’ve got close to 17,000 students and about 3,000 staff members. The other part to that is that we are very centrally located downtown urban university, and of course that being said, we also don’t have a wall around the university.
IndigoVision allows us to spend our time and our resources helping people. The video intercom assistance points that we have that are integrated with IndigoVision through Control Center, they are rolled out strategically around campus, and when somebody activates that button it automatically activates a two-way video intercom. But sadly, that video intercom is about this big and it doesn’t give us a very good overall picture. So, by tying them into IndigoVision we are able to create a trigger to activate the closest PTZ camera that would turn and zoom in on the big picture view of what’s going on.
We may have 300 cameras but we only have six people on staff, but having one person who mans the Control Center means he can sit here and watch 36 cameras kind of at the same time. So instead of needing 36 people, we have 36 cameras and one person who’s monitoring them.
Campus Security, Adam speaking.
Control Center ties everything together. So, you can have an access control software, you can have a CCTV software, you can have a million-in-one different software’s, but if you have to flip between five or six of them all you’re doing is wasting time, especially in a critical incident response. You want everything as streamlined as possible, and for us, it’s that Control Center that has been that ribbon that has tied them all together. We want our officers out doing 101 other things, not sitting at a desk trying to figure out how to work a software.
The fact that the IndigoVision Control Center platform is so easy to use and it’s very easy to learn and it’s quite intuitive, means that my officers don’t have to waste time. We have all the cameras build onto a map as little icons, so as an incident moves through campus, instead of trying to scroll through a hundred cameras on a list, our officers can just click the next camera on a route and follow an incident as they move through our campus. When incidents happen, seconds count.
We’ve had an excellent partnership with the University of Dundee for over five years now. University of Dundee have vision in where they want to be in three years’ time, in five years’ time and in ten years’ time. And they share that vision with us, and they share their operational requirements from now and for the future.
IndigoVision is very responsive, they stand behind their product, but beyond that, they’re willing to work with you to make sure that your system is absolutely fit for purpose, and that’s a key thing when you’re looking for a partner.
Quality Essential Distribution are exclusive distributors of the Indigo Vision range please call us to discuss your bespoke requirements.
Get your business back on track by creating a safe and healthy environment for your customers.
The IndigoKiosk AI helps you manage how many people are in your building so you can ensure social distancing and the correct use of PPE.
Ensure Social Distancing
Following government guidelines and maintaining appropriate social distancing is essential in combatting COVID-19. IndigoKiosk AI helps you create healthy environments for your visitors by using people counting technology, combined with artificial intelligence, to track entrances and exits from your establishment to ensure you are always at optimum levels for social distancing. IndigoKiosk AI is an automated system which gives your skilled staff more time to concentrate on customer purchases rather than traffic management. At the entrance to your business a screen will display the number of people in your venue, plus maximum capacity, and inform visitors if they are free to enter.
Ensure the use of face masks to create a safer environment
Encouraging people to re-start their regular activities is all about giving them the confidence in their surroundings and the proper use of face masks has been proven as an effective method for limiting infection rates. IndigoKiosk AI delivers this valuable layer of protection by monitoring people entering your venue and detecting the ones not wearing a face mask. Visitors not wearing a mask are automatically advised to wear one before proceeding, with alarms enabling you to respond immediately to non-compliance.
IndigoKiosk AI has been designed to support public health guidelines on the use of PPE and help prevent a second spike which would create further challenges for businesses.
Stand Alone or Multiple Entrances and Exits
The system can stand alone with one camera and PC in one location. Alternatively, it can be installed across multiple entrance and exit points. This allows for better use of your buildings exits for one way systems to be linked correctly.
This solution can help you bring back visitors by giving them confidence:
Ensures social distancing by limiting the number of people in a venue
Creates healthy environments by ensuring the use of PPE
Easy to install to get you up and running quickly
Flexible so you can customise to align with local legislation
Records up to a maximum occupancy of 10,000
Includes 3 years warranty
IndigoKiosk AI gives you all the essential components for creating safe and healthy environments:
2MP minidome AI camera
Small form-factor computer
IndigoKiosk AI software pre-installed and licensed
You can also track activity into your venue and PPE compliance using the system’s in-built reporting functionality. You can utilise existing monitors or we can quote you for a new monitor and relevant bracketry.
Please contact us to discuss your bespoke requirements and to find out the price for this exceptional package.
Business and organisations across the world are dealing with the dire economic and personal impacts of COVID-19. Confidence is now a major issue in helping people return to work and re-start their normal activities, whether that’s sending children back to school or visiting shops.
Thermal Temperature Screening from IndigoVision will help businesses and organisations provide this confidence. The thermal camera technology measures a person’s temperature and our Agora platform creates the tailored processes and procedures to manage the results quickly and consistently while helping avoid human error. The flexible solutions enable organisations to select from three options:
Agora Temperature Screening: Perfect for organisations looking for the ability to scan a person’s temperature and create procedures to help operators consistently manage results.
Control Center Temperature Screening: Perfect for organisations with our video management software and that need to implement an integrated thermal screening solution.
Thermal Camera Temperature Screening: Perfect for organisations looking to add a standalone temperature screening thermal camera to their existing network.
Reliable screening with the thermal camera solution.
The thermal camera sensor technology works in conjunction with a heat emitter device, known as a Blackbody, which is set three metres apart from the camera. This device emits heat and is used by the camera as a reference point to measure the person’s temperature.
The thermal camera sensor technology works in conjunction with a heat emitter device, known as a Blackbody, which is set three metres apart from the camera. This device emits heat and is used by the camera as a reference point to measure the person’s temperature. Unlike some other devices, the IndigoVision solution works based on skin temperature enabling the subject to be screened even if they are wearing a face mask.
Agora Temperature Screening
Using Business Intelligence to consistently manage temperature screening results.
Agora Temperature Screening Solution uses thermal camera technology to provide a contactless reading of a person’s temperature. If results are above a pre-defined level, Agora’s tailored procedures then activate to help operators make the right decisions swiftly while minimising human error.
As each organisation will deal with suspected cases of COVID-19 differently, Agora’s inherent flexibility enables custom operating procedures to be created for screening employees, visitors, customers and contractors.
Control Centre Temperature Screening
Alerts for above average temperature.
Enables existing users to benefit from a reliable integration between the thermal camera and IndigoVision’s video management software.
Results from the thermal camera can be configured easily in Control Centre to ensure they are dealt with effectively by operators and prevent unnecessary entrance delays for visitors. The system can be configured to only produce an alert if a pre-defined temperature threshold is breached. No upgrades to Control Centre are required to implement and configure the thermal screening solution.
Contact us now to discuss the products:
Call: 01772 336111
Reopen with confidence with sanitiser solutions, heat-tracker and temperature screening solutions
At this stage of the COVID19 pandemic, many businesses have worked hard to create products that can help you protect your staff, employees and visitors when your business reopens. However, there is a lot of anxiety from organisations right now; concerning how they can effectively reduce the risks of contracting the virus whilst working. Therefore, in attempts to help build your confidence upon reopening, we have collated together our new range of heat-tracker products, temperature screening solutions, contact free sanitisation units and more.
What is surveillance technology and why does your business need it?
While your company’s interest in security and safety may be higher than ever, the technology you use in order to support your safeguarding activity could be outdated. So how can you tell if it’s time for a shakeup, or if your surveillance systems are already serving their purpose in the modern world?
What is surveillance technology, and how could it be the answer, moving from a traditional analog system to a far more effective, and reliable IP network? With improvements to speed, ease of use and accuracy, an IP CCTV solution can offer businesses a far more efficient and safe way of working, making the lengthy processing and poor-quality video footage of analog solutions a thing of the past.
Retrieve and extract footage faster
Analog surveillance management systems can be problematic. Suzanne Waugh is an experienced Regional Sales Manager at IndigoVision and after working closely with security teams, she’s noticed that:
The biggest pain point for security operators is the time it takes to retrieve footage; the process to export it; to take video footage off the system; and to locate the footage they want – this is usually done via each individual camera.
For example, you might be trying to spot a particular vehicle on a public street. You know the colour, make and registration plate, but that’s all you have to go on – your job is to manually sit and look through three days’ worth of footage, fast-forwarding through the video at x16 until you think you’ve found the right vehicle.
The updated approach to solve this same issue is to automate your surveillance systems. Instead of spending precious time fixated on the video, looking for a particular piece of evidence, an IP CCTV solution can do this for you:
Run simple motion analytics in live or playback to show any vehicle that appears within the scene
In playback, objects of interest will be flagged for review
In live, Artificial Intelligence can be used to alert when a number plate has appeared in the scene and/or when a particular vehicle type and colour has appeared in the scene
This way, you can navigate away from your desk to work on something else
Then an alarm will notify you when there’s movement and you have a registration plate
This footage will be of sufficient quality to be used immediately as evidence in court
The advantages to the safety and security of your premises aren’t the only benefit to updating your surveillance management system, as Suzanne Waugh explains:
The processes that operators with older systems go through to do their job will become simpler and quicker with current IP CCTV software. They’ll be able to save time and make their job easier.
Get superior quality video footage
If you haven’t updated your surveillance management system for a few years, chances are the capabilities of the equipment you’re using match that of technology at the time – think how far cameras have come in that time.
Also, if you’re relying on outdated solutions, it’s probably frustrating when the video you’re relying on isn’t even of sound quality and can’t be used. On a more serious level, it may mean the difference between being able to protect those in your care, and not. Suzanne Waugh has seen this many times before:
After all the effort of exporting the footage and manually finding the exact bit you need – by going into each camera individually, and scrolling through all the footage – the evidential quality of the video doesn’t actually satisfy the requirements to be able to use in a prosecution.
If someone has an accident, witnesses are likely to report different things. But with an up-to-date security surveillance system, you can support word-of-mouth accounts with genuinely useful video footage. Simon Steer is the Regional Sales Director at IndigoVision and knows how important this is:
The quality of the picture and the recordings you get are important – getting evidential-level footage is a requirement that’s common to all businesses. Ask yourself: if I had to, could I take this evidence to court and would it be accepted by the Crown Prosecution Service?
Also, if you’re using an analog system, you probably can’t monitor these things, due to factors such as poorly placed cameras, or the wrong types of cameras in the wrong locations. If you’re trying to work out if your system could do with an update, ask:
Do you know the most common pathways around your business that people walk, drive or cycle?
Do you know what the busiest times of day are, and the areas that create bottlenecks?
Can you identify how people interact with their built environment?
Suzanne Waugh explains that knowing the answers to these questions can be essential to your company’s future construction planning:
Where do people congregate? Where do people dwell or stop? What are the common routes around your areas? How do people travel – how many bikes; how many cars or buses; how many men and women? All of this analysis can lead to better safeguarding in the future.
A lot more businesses want to get intelligence out of their surveillance system, rather than just using it as a security measure. Simon Steer, has met businesses who are using their security footage in increasingly innovative ways:
In town centres traditionally people just wanted ‘eyes on the streets’. However, now, because of the way high-street shopping is declining due to internet giants, we’re starting to see requirements for things like footfall – when there’s an event in the town centre, how does that affect footfall in shopping? How many more people are in town that day?
Discovering information such as popular directions of travel can help businesses and cities plan for future events. For example, understanding how people disperse from a major event, such as a stadium concert or exhibition, allows a business to better plan safety and/or transport provision for future events.
Businesses using AI are on the rise – are you one of them?
If you’re only using security surveillance for the purpose of safety, you’re not utilizing the full capacity of equipment as an intelligence tool. The AI possibilities highlighted above are becoming a core part of surveillance for many businesses, and Simon Steer says there are options available that aren’t as difficult to use as you may first imagine:
There are extremely easy-to-use, mature platforms with simple functionality out there. Control Center has been around for a really long time – some of their standard features have been running for 15 years but many operators working on analog still don’t know about or use them.
He also recommends exploring your options and what’s available to you. Some businesses are successful in applying for funding – for example, one city in the UK was able to use these advanced analytics because they won a grant.
Suzanne Waugh says that many companies aren’t quite investigating how to apply for the budget to upgrade their surveillance management systems just yet; but this time next year, AI solutions are going to start becoming more prevalent across the UK:
The number of people using AI is rising– I get asked about it every three days or so now. It’s early days – in terms of what businesses can learn, it’ll help them plan for the future, give them environmental insights about how people travel, and the most popular routes – you can’t put a price on that sort of information.
Most industries will benefit from using AI, including university campuses, cities and sports venues, but also transport hubs such as airports, subways and train stations. Those in commercial environments can use it to decide how to use signage, and to benefit their marketing: the sky really is the limit.
No matter the sector you work in, security is likely to be high up on your list of priorities. In today’s world, businesses can’t afford not to prioritize it. The safety of members of the public and consumers who fall under your duty of care is paramount – it’s time to ensure investment in your security surveillance systems reflects this.
IndigoVision Control Centre is powered by a unique Distributed Network Architecture (DNA) technology. DNA enables devices to communicate with each other directly and also removes the need for management servers. With DNA you get no single point of failure, the ability to add any number of devices to your installation, and reduced infrastructure costs; as well as a security system that’s incredibly network friendly.
Furthermore, Control Centre is packed with over 250 features, including Smart Tabs, Pursuit Mode, Map-based Monitoring and Real Time Alarm Tracking.
Staying safe means always staying in control.
IndigoVision Control Centre is a fully integrated user interface for managing video, access control and alarms. It puts everything at your fingertips. Being easy to install and intuitive to operate, Control Centre video management software also gives you vision, as well as sound and oversight of all cameras, from 1 to 10,000.
See everything, hear everything, track everything.
Map-based Monitoring lets you navigate across cameras, whilst Pursuit Mode allows you to instantly follow any target from one camera to the next. Additionally, you can respond to any event with fast forensic search, now including Artificial Intelligence powered by BriefCam.
Is your business expanding? IndigoVision Control Centre expands with it.
Unrestricted licensing allows unlimited installations, cameras or screens. Add cameras and consoles where you need them.
No single point of failure.
The unique Distributed Network Architecture (DNA) removes the need for a central server. Therefore, there’s no single point of failure, greater resilience, dramatically reduced latency and no network bottlenecks.
IndigoVision’s Control Centre is used in over 15,000 sites worldwide. From airports to police forces to casinos to warehouses to neighbourhoods or whole cities; we’re a Security Manager’s best back-up. We want you to feel more than just happy and confident when you choose IndigoVision.
Faced with a number of security challenges and planned future expansion, a major airport decided it was time to implement a scalable security surveillance solution. Here, QED’s partner, IndigoVision, take a look at how to manage such a scenario to ensure the selected solution provides scalability for growth.
Security issues and analog hangovers
With the existing proprietary solution at the airport locked down to one manufacturer and littered with issues resulting in high maintenance and expansion costs, a new solution was required that would allow the airport to scale its surveillance solution in line with future expansion plans.
Not only was the existing surveillance solution analog and proprietary, it wasn’t intuitive and was difficult for operators to use. There were several “satellite” security installations scattered in the various terminal buildings that weren’t viewable in the centralised Control Room. This meant extra operators were required. The low-resolution analog cameras made it difficult to identify people during incidents and coupled with the lack of video coverage it gave operators poor situational awareness. Reviewing past events with the existing VMS was difficult as playback wasn’t synchronised. Also, without bookmarks, it was time-consuming to find important events.
The combination of multiple terminal buildings and the Centralised Analog Architecture resulted in bottlenecks and latency issues as all processing must pass through the centralised server. There was also no redundancy so if there was any failure in the system the Control Room would no longer have the capability to view live or recorded video. Additionally, as the system was locked down to one manufacturer and the whole system had to be hardwired to the centralised server, there were very expensive expansion costs.
Addressing security and scalability concerns
The required solution had multiple requirements to ensure that the existing issues were resolved and that the solution could scale with the planned expansion.
With expansion planned to facilitate growing passenger numbers, an open IP based solution was specified to replace the existing analog solution. The aim being to improve situational awareness, provide scalability and integrate with a number of other systems operating in the airport.
The architecture needed to limit bottlenecks, reduce latency issues, provide redundancy advantages and be scalable to allow for multiple new terminal buildings to be connected with ease.
New HD cameras were specified to improve image quality and coverage with a Video Wall required in order to view and manage the increase in video streams in the centralised Control Room. New large capacity NVR’s were also specified to cope with the increase in camera streams and an extra NVR for redundancy and failover.
A solution with Distributed Architecture was chosen as it solved multiple issues with the existing solution and facilitated future expansion without the need for a centralised server.
Distributed Architecture allows data to be kept close to where it is produced or needed. When cameras, surveillance workstations, NVRs, alarm servers, integration gateways all participate in a Distributed Architecture, data bottlenecks are minimised as all processing doesn’t need to pass through a centralised server. Distributed Architecture provides a truly unlimited and scalable solution that can easily accommodate the largest airports in the world.
Distributed Architecture minimised the existing bottlenecks, reduced latency, and provided higher availability and faster access to data. It also allowed all “satellite” security installations to be viewed in the centralised Control Room; enhancing situational awareness. New HD cameras were installed and due to the scalability of Distributed Architecture, future cameras can easily be connected when needed. Furthermore, the scalability of Distributed Architecture enabled the airport to build new terminal buildings and connect with ease to the security solution when ready.
Lowering Total Cost of Ownership (TCO)
Distributed Architecture enables planned future expansion as it can support thousands of cameras, workstations and NVR’s dramatically reducing the Total Cost of Ownership (TCO). The scalability of Distributed Architecture allows the airport to continue with planned expansion and add a single camera/NVR or a whole new terminal when needed.
Contact QED to discuss what the IndigoVision range can do for you:
There are two types of companies in the world, those that know they have been hacked and those that don’t know it yet. With cybercrime on the rise, never before has it been so crucial to every company’s safety to have cybersecurity technology installed and integrated to their security system.
IndigoVision offers customers a complete end-to-end security management solution. Not only does IndigoVision have a cybersecurity offering, but it has also released a security hardening guide which contains information on the best practices for protecting security systems.
What is CyberVigilant®?
The CyberVigilant®device simply connects to a managed edge network switch to monitor connected devices using Switched Port Analyser (SPAN) functionality. In the event that any anomalies are detected, alarms are sent directly into the Control Center user interface. This enables users to respond immediately to a cyber-attack.
These anomalies include, but are not limited to:
unauthorized configuration access attempts
device access from unauthorized clients
use of unauthorized DNS, NTP and SMTP servers
Denial Of Service (DoS)
It is available for purchase in two options, suitable for monitoring 16- or 24-channel edge switches.
CyberVigilant®in Camera is designed around the same principles as the CyberVigilant®device, but the technology is inside selected BX cameras, made possible through a firmware update. CyberVigilant®in Camera is able to track any attempts from unauthorized devices trying to access them, sending real-time alerts to Control Center, and refusing to communicate with any device that’s not on the whitelist.
For more information about IndigoVision’s cyber-security offering please contact Quality Essential Distribution now: