VIGI – Adding 3rd Party Cameras to an NVR via RTSP

Frequently Asked Questions

How to add third-party cameras to VIGI NVR via RTSP

Introduction

Some older camera models do not support the ONVIF protocol, necessitating the use of the RTSP protocol to add these devices to the NVR. Once successfully added, the camera’s video feed can be viewed on the NVR and stored within it.

Configuration

To add a camera via RTSP, the VIGI NVR’s GUI must be used, which requires connecting an external VGA or HDMI display to the NVR. Additionally, you must verify the RTSP stream URL from the camera manufacturer’s website before proceeding.

This article will use a Tapo Camera as an example to demonstrate how to add a camera to the VIGI NVR using the RTSP protocol:

Step 1. Connect the camera and the NVR to the same subnet. Check the camera’s IP address and the RTSP stream URL on the camera manufacturer’s website.

Step 2. Right-click on the VIGI NVR GUI to go to Settings.

Step 3. In the device list, click Add Manually, select the RTSP protocol, and enter the camera’s IP address, along with the admin username and password.

Step 4. Click Manage RTSP, select a RTSP protocol, and specify the parameters

Step 5. Enter the camera’s RTSP stream URL, then click Save

Step 6. The third-party camera is successfully added to the VIGI NVR using the RTSP protocol.

Management Buyout of Quality Essential Distribution Sets the Stage for Strategic Growth

Quality Essential Distribution Limited (QED), one of the UK’s leading trade-only distributors of end-to-end CCTV and security solutions, has today announced the successful completion of a management buyout (MBO), led by Managing Director Ian Garden and backed by HSBC UK, MHA and CG Professional

Founded in 1997, QED has built an enviable reputation over the past 27 years as a trusted supply partner to integrators and installers, providing a full spectrum of CCTV and security products – from cables and components to fully implemented and managed systems. The company has been instrumental in delivering solutions across some of the UK’s most prestigious blue-chip companies and security-critical infrastructure.

The MBO, supported with financing from HSBC, marks a pivotal moment in QED’s journey and positions the business to accelerate its next phase of growth. Under Ian Garden’s continued leadership, the company will pursue a dual-track strategy of double-digit organic growth and targeted mergers and acquisitions, leveraging its strong foundations and sector expertise.

Ian Garden, who has served as Sales Director of QED for the past six years and brings over three decades of experience in CCTV, networking, and integrated systems, commented

“I am raring to go and so excited I cannot sleep, backed by an amazing management team and the full support of HSBC. This is the starting pistol that sets me off to an amazing finish!”

The transaction underscores a broader market trend of strategic consolidation in the security distribution space and highlights the strength of QED’s value proposition in an increasingly sophisticated and mission-critical sector.

The company remains committed to delivering exceptional service to its loyal base of trade customers, while expanding its capabilities to meet the evolving needs of the market.

Martyn’s Law Introduced

What is Martyn’s Law?

The Terrorism (Protection of Premises) Act 2025, otherwise known as Martyn’s Law, received Royal Assent on the 3rd of April 2025. There will be an implementation period of two years before the Act comes into force to enable premises to act on their new obligations. The purpose of Martyn’s Law is to provide a framework whereby premises with certain capacities are prepared for, and protected against, terrorist attacks to reduce their impact. The driving force behind the proposed legislation is Figen Murray, the mother of Martyn Hett who was tragically killed alongside 21 others in the Manchester Arena terrorist attack in 2017. Martyn’s Law legislation will apply across England, Wales, Scotland, and Northern Ireland.


The aim of Martyn’s Law is to improve the safety and security of public venues and keep the public safe from terrorism. The Law will ensure that public premises that reasonably expect 200 – 799 individuals to be present at the same time will be covered by the STANDARD TIER. Premises or events reasonably expecting 800 or more individuals to be present at the same time will be covered by the ENHANCED TIER. Apart from the capacity, premises that fall within the scope of the new legislation must be accessible to the public and used for a purpose listed in the Act such as entertainment, retail, leisure etc. so will include music venues, theatres, and department stores. Provision has been made for temporary event spaces such as festivals.

A Government Regulator will be established through a new function of the Security Industry Authority (SIA). Refer factsheet here.

Requirements:

STANDARD TIER

There were several concerns raised during consultations under the last Government with an emphasis on avoiding undue burdens on smaller premises whilst ensuring public protection. Premises within the standard tier will be required to have in place appropriate and reasonably practicable public protection procedures to reduce the risk of physical harm in the event of an attack. Venues that fall into the standard tier must notify the Regulator they have become responsible for premises within the scope of the Act.
Broadly, it is not expected that physical alterations be undertaken at standard tier premises however, workers will need to be sufficiently instructed or trained to conduct procedural measures effectively. It should be noted that all schools and places of worship will be placed within the Standard Tier regardless of their capacity.

IMPACT ON SCHOOLS


All schools, irrespective of their capacity, will fall under the STANDARD TIER. During the two-year implementation period schools will be advised to take reasonable steps to improve their preparedness for potential threats. Schools should be reviewing their current arrangements via enhanced security risk assessments and training, with an emphasis on those risks from terrorism. They should be undertaking a terrorism risk assessment, a draft evaluation of which has been published by the Home Office Draft your evaluation.

A natural area for review will be the school’s lockdown procedure. We know that a school’s lockdown alert must sound distinctive to the fire alert, as one means stay on the premises and find a place of safety whilst the other is to evacuate. To solidify their processes, the draft terrorism risk assessment asks how people on the premises will be informed that it has locked down and that they should not attempt to leave due to a threat outside.

Schools may therefore wish to introduce a quickly identifiable audible and/or visual alert system as part of their preparedness. At the very least schools should be reviewing their current emergency plans and seeking security advice.

Compliance with Martyn’s Law is likely to form part of the Ofsted inspection process and failure to comply may lead to improvement notices being issued.

It should be noted that whilst all schools, irrespective of capacity will fall under standard tier regulations, higher education premises will be assessed according to capacity as they are generally more openly accessible to members of the public and are more frequently used for events.

ENHANCED TIER

Larger venues must notify the Regulator of their event. They must ensure they take ‘reasonably practicable’ measures to reduce the risk of a terrorist attack occurring or physical harm being caused. They must keep and maintain a security document, aided by an assessment of the terrorism risk. They must also assign a designated senior individual for the premise or event to oversee and ensure compliance with the additional requirements.

Fines for non-compliance are expected to be up to £10,000 for Standard Tier premises and up to £18 million or 5% of global company revenue for Enhanced Tier premises.

The Regulator will monitor compliance and advise premises within the scope of the Bill. Measures to address non-compliance and full monetary sanctions are yet to be announced.

Click here to check out Luminite’s Alertex Range!

Discover the VIGI Video Surveillance Solution

VIGI Insight Series Webinar – Smarter Surveillance for Your Business

Join us for an exclusive Quality Essential Distribution and VIGI by TP-Link webinar, on Tuesday 13th May, where experts will be showcasing the brand new VIGI Insight Series security camera range from TP-Link.

A leader in networking and surveillance solutions, VIGI by TP-Link products are designed to empower your business with simple installation, easy deployment, and a wide-ranging product line-up built to provide complete protection and peace of mind.

The VIGI Insight Series cameras offer premium security featuring 4K Ultra HD, advanced AI functionality and sharper image detection – delivering smarter, more reliable surveillance solutions for any and all businesses!

Steve K, Regional Sales Manager & Daryl B, Pre-Sales Engineer, both of TP-Link, will be demonstrating products to all of our webinar attendees.

Don’t miss out on this fantastic opportunity with the wonderful people at TP-Link, sign-up now!

Register Here! 👉 events.teams.microsoft.com/tplinkwebinar

Check Out VIGI By TP-Link Here! 👉qedgroup.vigibytplink

RackMount Kit-D226 226mm Desktop Switch Rack Mount Kit

  • Compatible with TP-Link 226mm desktop switch with rackmount holes and other products.
  • If not sure about the model of the switch, please measure the size of the mounting ears and the hole spacing of the switch, can be used if they match.
  • Reliable metal materials are selected, which are sturdy and durable, and the installation is firm and not easy to fall.
  • There are many compatible models, please pay attention to the size of the machine.

QED To Host Charity Barbecue In Support Of St Catherine’s Hospice

𝐐𝐄𝐃 𝐢𝐬 𝐅𝐢𝐫𝐢𝐧𝐠 𝐮𝐩 𝐭𝐡𝐞 𝐆𝐫𝐢𝐥𝐥 𝐟𝐨𝐫 𝐚 𝐆𝐫𝐞𝐚𝐭 𝐂𝐚𝐮𝐬𝐞!

On June 20th from 1pm until late, the company will host a charity barbeque at its headquarters to raise funds for St Catherine’s Hospice.

Tech enthusiasts and food lovers alike can enjoy a day of free food, live entertainment, and exciting product showcases from leading sponsors. TP-Link will be demonstrating IP Cameras as well as Network Switches from their demo van, whilst Seagate, Vestel and Gardener Engineering will showcase hard drives, monitors and mounting solutions respectively.

For every pre-registration, QED will donate £1 to St Catherines Hospice, with a further £1 being donated for every attendee. On the day, visitors can take part in a raffle, enjoy a magician’s performance, and soak up the atmosphere with music and networking opportunities. Meeting rooms will also be available for those looking to mix business with pleasure.

Representatives from St Catherines Hospice will be present to share insights into their vital work caring for patients and families across Chorley, Preston and South Ribble.

For us, our “Good People” ethos extends beyond our business. We want to support the people and communities around us, and we are incredibly proud to be teaming up with St. Catherine’s for our charity barbeque event. We believe commitment to making a difference aligns the two of us.

Because let’s be honest, at the heart of everything, it’s always about the people.

Pre-register now to secure your spot and support a fantastic cause!

Sign-Up Here! 👉 mailchi.mp/16a5be2941af/qed-st-catherines-hospice-bbq

Donate Here! 👉 www.stcatherines.co.uk/support-us/donate/

VIGI – Mobile APP

Frequently Asked Questions

VIGI is dedicated to providing small and medium-sized enterprises with simple, intelligent, professional and reliable surveillance solutions, products, and services. Following the “4E” design principle (Easy Planning, Easy Installation, Easy Setup, Easy Maintenance), VIGI solutions can promote your business growth and security comprehensively. VIGI products, including cameras, NVRs, solar panels, VIGI VMS, etc., are tailored for various scenarios such as retail, hotels, schools, restaurants, offices, etc.

In addition, all VIGI devices can be integrated into VIGI VMS to achieve centralized management.

VIGI App provides a convenient access to VIGI devices and VIGI VMS. With VIGI App installed on your Android/iOS phone or pad, you can access and manage VIGI devices easily.

VIGI App supports both local management and cloud management. Even without logging into the App via the TP-Link ID, you can manage VIGI devices connected to the same network with your phone/pad; after binding a TP-Link ID, you can remotely access and manage VIGI devices through the cloud.

  1. Download and install the VIGI app from the Apple App Store or Google Play.
  1. Open the VIGI app and log in with your TP-Link ID. If you don’t have an account, sign up first.
  1. Tap the + button on the top right and scan the QR code on your camera. You can find the QR code printed on the product label of your camera.
  1. Follow the app instructions and set a device password to activate the device.
  1. Set the time zone, and give a name to your device.
  1. Tap Done to finish the setup, and now you can view and manage the camera.

After adding cameras to the VIGI app, on the Live View page, you can keep an eye on what’s important to you real time from anywhere with the VIGI app.

You can adjust the live view display on the Device Control page. You can tap More Settings on the My Devices page or tap the gear icon on the Live View page to enter the Device Settings page. On the Device Control page, you can change the camera settings of your camera to meet various needs.

Follow the app instructions to configure the settings. You can enable HLC, set LED status, change the video direction, configure WDR, disable the microphone or adjust the microphone volume (for certain cameras), adjust the speaker/alarm volume (for certain cameras), set the night vision and light brightness (for certain cameras).

Get instant notifications

On the VIGI app, enable motion detection, set custom activity areas, set boundaries, and more. Then, you can get instant notifications when the camera detects motion and receive alerts when someone crosses boundaries, enters an area, or blocks the camera. You can get instant alerts on your phone faster than email alerts.

Conclusion

The VIGI app is designed to be compatible with all VIGI devices. It lets you fully control your VIGI cameras and VIGI NVRs, all from one app. With simple device onboarding and cloud service, you can manage your security from the palm of your hand at any time, without relying on an additional monitor or computer. The TP-Link VIGI app provides real-time visibility into your business security from anywhere.

Open the VIGI app and enter your account information to log in.

1. Open the VIGI app and tap Sign Up.

2. Enter a valid email address and create your own password. Then a verification email will be sent to your inbox and you need to finish the verification within an hour.

3. Open your mailbox and find the verification email. Click the Click to Finish Registration button in the email to activate the TP-Link account.

4. Once the account is activated, open the VIGI app and enter the account information just registered to log in.

SpiderEx Product Update

We regret to inform you that SpiderEx, our spider repellent spray, has been discontinued and is no longer available for purchase.

Why has SpiderEx been discontinued?

Due to changes in EU regulations, one of the ingredients in SpiderEx is no longer compliant. As a result, we have made the decision to discontinue the product. While SpiderEx has been a favourite among installers and security professionals, we remain committed to providing compliant and effective solutions.

What was SpiderEx?

SpiderEx Spider Spray is an aerosol spray specially formulated to help remove spiders & reduce nesting in almost any area it is sprayed.

You won’t need a spider catcher as SpiderEx has been specially formulated to help remove spiders and reduce nesting in almost any area it’s sprayed.

SpiderEx is an effective spider spray deterrent that can be used in your home, caravan, garden shed and many other areas.

Its clear odourless coating stops spiders and other creepy crawly insects.

You can also spray on your CCTV camera housing to stop spiders from nesting which is the main cause of false alarms. The security industry even uses SpiderEx in the Euro Tunnel!

Was SpiderEx Suitable for IR Cameras?

Absolutely! SpiderEx was well-suited for use with IR cameras. Thanks to its clear, odourless formula, it wouldn’t have interfered with camera visibility or leave behind sticky residue that might have attracted dust. This made it an excellent choice for protecting surveillance equipment such as Hikvision, Dahua, or Axis infrared cameras. By applying SpiderEx around camera housings, you could have kept spiders at bay and minimised those frustrating false motion alerts caused by wandering webs.

Features & Benefits

Multi-purpose

Formulated to help remove spiders & reduce nesting in almost any area it is sprayed. Also effective on flying and crawling insects.

Reduce False Alarms

If you have CCTV cameras you can dramatically reduce false alarms by spraying SpiderEx around the camera housing.

Clear & Odourless Coating

The spider spray doesn’t leave a sticky residue and it’s clear odourless coating stops spiders and other creepy crawly insects.

TL-SG108S 8-Port 10/100/1000Mbps Desktop Switch

The TL-SG108S adopts lower power consumption design. With the innovative energy-efficient technology, the TL-SG108S can save power consumption, making it an eco-friendly solution for your home or office network.

Key Features:

  • 8 10/100/1000Mbps Auto-Negotiation RJ45 ports supporting Auto-MDI/MDIX
  • Green Ethernet technology saves power consumption
  • IEEE 802.3x flow control provides reliable data transfer
  • Steel housing, desktop or wall-mounting design
  • Support 802.1p/DSCP QoS and IGMP Snooping function
  • Plug and play, with no configuration needed

TL-SG105S 5-Port 10/100/1000Mbps Desktop Switch

Plug and Play design, with no configuration required, makes the product easy to use. Moreover, TL-SG105S adopts lower power consumption design. With the innovative energy-efficient technology, the TL-SG105S can save power consumption, making it an eco-friendly solution for your home or office network.

Key Features:

  • 5 10/100/1000Mbps Auto-Negotiation RJ45 ports supporting Auto-MDI/MDIX
  • Green Ethernet technology saves power consumption
  • IEEE 802.3x flow control provides reliable data transfer
  • Steel housing, desktop or wall-mounting design
  • Support 802.1p/DSCP QoS and IGMP Snooping function
  • Plug and play, no configuration needed

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Network Switches

Frequently Asked Questions

The commonly asked questions surrounding switches

Network switches are essential components in modern computer networks, enabling devices to communicate efficiently. However, not all switches are created equal. In this guide, we will answer some commonly asked questions surrounding switches and some of their protocols.

What is PoE?

A technology that allows electrical power and data to be transmitted over a single cable. It is used for devices such as IP cameras, wireless access points, and VoIP phones.

There are three main types of PoE: PoE (IEEE 802.3af), PoE+ (IEEE 802.3at), and PoE++ (IEEE 802.3bt). The original PoE standard provides up to 15.4W of DC power, while PoE+ supports up to 30W, and PoE++ delivers up to 90W. Each standard caters to different power requirements, allowing for a broader range of devices to be powered via PoE.

What is the difference between Unmanaged and Managed switches?

When selecting the right type of switch to meet your needs, one consideration is whether to use a managed or an unmanaged switch. The key difference is in the amount of control and security you have over the settings of the switch. 

Unmanaged switches are designed to just plug in and run, with no settings to configure. These are fine to use in small networks with only basic needs. Managed switches, however, are fully configurable, are customisable, and provide a range of data on performance. Those attributes make them more suitable for larger networks and networks supporting critical activities.

What are the differences between layer 1, 2 and 3 switches?

Layer 1 switches, often referred to as physical layer switches or unmanaged switches, are the simplest form of network switches.

These switches operate at the physical layer of the OSI (Open Systems Interconnection) model and are primarily responsible for transmitting data frames between devices. Here’s what sets them apart:

Functionality: Layer 1 switches operate at the lowest layer of the OSI model. They lack the intelligence and capabilities to inspect or understand the data they are handling. Essentially, they function like network hubs, sending data to all connected devices without any form of filtering or decision-making.
Use Cases: Layer 1 switches are typically used in small, basic networks where there is no need for advanced features like VLAN support, Quality of Service (QoS), or network segmentation. They are cost-effective and straightforward, making them suitable for home networks or simple office setups. 
Scalability: These switches are limited in terms of scalability and often come with a fixed number of ports. They are not suitable for larger or more complex networks. 

Layer 2 switches, also known as data link layer switches or Ethernet switches, operate at the data link layer of the OSI model. They offer more advanced features compared to Layer 1 switches:

Functionality: Layer 2 switches are capable of making decisions based on the Media Access Control (MAC) addresses of devices connected to them. They build and maintain MAC address tables, allowing them to forward data frames only to the port where the destination device resides. This reduces network congestion and improves efficiency. 
Use Cases: Layer 2 switches are commonly used in local area networks (LANs) and can support features like Virtual LANs (VLANs), which enable network segmentation for better security and traffic management. They are suitable for most enterprise and small to medium-sized business networks. 
Scalability: Layer 2 switches come in various port configurations and can be scaled to accommodate larger networks. However, they do not possess routing capabilities, limiting their usefulness in more complex networks.

Layer 3 switches, also known as network layer switches or multilayer switches, operate at the network layer (Layer 3) of the OSI model. They offer the highest level of functionality and intelligence among the three types of switches:

Functionality: Layer 3 switches combine the capabilities of Layer 2 switches with routing functionality. They can make routing decisions based on IP addresses, allowing them to route traffic between different IP subnets or VLANs within a network. This makes them suitable for routing between LANs or even acting as a router for smaller networks. 
Use Cases: Layer 3 switches are ideal for medium to large-scale networks where inter-VLAN routing, routing between different IP subnets, and advanced network features like Access Control Lists (ACLs) and Quality of Service (QoS) are required. They are commonly found in enterprise networks and data centres. 
Scalability: Layer 3 switches come with various port configurations, making them suitable for networks of different sizes. They are highly scalable and can handle complex routing requirements. 

What is Spanning Tree Protocol?

Spanning Tree Protocol (SPT) is a very useful layer2 protocol which helps build a loop free logical topology for networks, it prevents bridge loops and broadcast radiation throughout a network which could ultimately crash the network.

What is VLAN?

A virtual local area network (VLAN) is a virtualised connection that connects multiple devices and network nodes from different LANs into one logical network.

How does a VLAN work?

Virtual Local Area Networks (VLANs) separate an existing physical network into multiple logical networks. Thus, each VLAN creates its own broadcast domain. Communication between two VLANs can only occur through a router that is connected to both. VLANs work as though they are created using independent switches.

Can you connect multiple Switches?

There are a lot of ways to connect switches. You can daisy chain them, star link them, cascade them, cluster them or stack them. In most modern networks, cascades, clusters, and stacks tend to be more prevalent.

What does Duplex and Half Duplex Mean?

The primary difference between half-duplex and full-duplex is their mode of communication. Full-duplex enables simultaneous two-way communication, meaning devices can send and receive data at the same time. Half-duplex permits two-way communication but not simultaneously; a device must wait for the other to finish transmitting before it can respond. In a half-duplex system, both parties can communicate with each other, but not simultaneously; the communication is one direction at a time.

How Do I configure Ports?

Configuring switch ports involves several steps to ensure proper network connectivity and security. Here are the general steps for configuring switch ports: 

1. Access the Switch: First, you need to access the switch’s management interface. This can be done via a web browser (using the switch’s IP address), a command-line interface (CLI) through SSH or Telnet, or a physical console connection. 

2. Identify the Port: Determine which port you want to configure. Ports are usually labelled numerically (e.g., Gigabit Ethernet 1/0/1 or Fast Ethernet 0/1). 

3. Assign VLANs: If your switch supports virtual LANs (VLANs), assign the appropriate VLAN(s) to the port. VLANs allow you to segment the network for better organisation and security. 

4. Configure Speed and Duplex: Set the speed (e.g., 100 Mbps, 1 Gbps) and duplex mode (half or full) for the port. This ensures compatibility with connected devices. 

5. Enable or Disable Port Security: You can enable features like MAC address filtering, limiting the number of allowed MAC addresses, or enabling sticky MAC addresses. These help prevent unauthorised devices from connecting to the port. 

6. Configure Port Mode: Decide whether the port should be an access port (for connecting end devices) or a trunk port (for connecting to other switches). Trunk ports carry traffic for multiple VLANs. 
 
7. Set Port Description: Add a description to the port for documentation purposes. This helps identify the purpose of the port. 

8. Apply Quality of Service (QoS): If needed, configure QoS settings to prioritise certain types of traffic (e.g., voice or video) over others. 
 
9. Enable or Disable Spanning Tree Protocol (STP): STP prevents loops in the network by blocking redundant paths. By default, most switches have STP enabled. 
 
10. Save Configuration: After making changes, save the configuration to the switch’s memory so that it persists after a reboot. 

What is an uplink port?

The UPLINK port is a special port that is used to connect the virtual switch to a physical switch – essentially bridging the virtual switch’s simulated network to a physical network.

What is an SFP used for?

An SFP module is used to interconnect fibre cables to network switches and other communication devices, such as industrial Ethernet switches and media converters.

What is the difference between RJ45 and SFP?

While RJ45 ports may serve sufficiently for shorter distances with lower costs, SFP ports offer superior security, reliability, and future-proofing. Both port types have their merits, and the most suitable one is contingent on your unique situation.

How do I know what SFPs I need?

In summary, determining which SFP to use involves considering the distance and bandwidth requirements of your network. Single-mode SFPs are suitable for long distances and higher data rates, while multimode SFPs are more cost-effective for shorter distances and lower bandwidth needs.

How to identify single-mode and multimode SFP?

An easy and quick way is to distinguish the colour of the SFP module Bale Clasp. SFP with black colour-coded Bale Clasp stands for multimode SFP, while SFP Bale Clasp in blue, yellow, red refers to single-mode SFP.

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